Last updated: February 16, 2021
BREXIT - IMPORTANT UPDATE
UK/SWITZERLAND/NORWAY IS NOW OPEN AS OF FEBRUARY 16TH 2021. ALL BREXIT ORDERS WILL BE SUBJECT TO VAT. CUSTOMER IS RESPONSIBLE FOR ALL DUTIES & CHARGES.
As a result of Brexit, all customers ordering from UK, Switzerland, and Norway will be subject to import taxes imposed by the government. Customers are responsible for all associated VAT costs for their order.
Many of our deliveries to UK, Switzerland, and Norway have bounced or are currently frozen at customs. We are working on retrieving all shipments and are following procedures for proper invoice documentation to complete these deliveries. If returned, please understand your order may be cancelled and refunded. We apologize in advance for any inconvenience this may cause and thank you for your understanding.
If you have a pending order, you may choose to wait approximately 2-3 weeks until we have found a resolution and a shipment update. If you do not wish to wait, you may email firstname.lastname@example.org to kindly request a cancellation.